To Be or Not to (Physically) Be? A Study on Preferences in Embodied Socially Interactive Agents for Health Monitoring of Older Adults

Social robots and virtual agents can provide a low-threshold social interface for the independent self-health monitoring of older adults, thereby supporting their self-care and empowering them to take charge of their own health. In this work, we present a study on the interface preference of 35 older adults for a health monitoring system which they will be evaluating for eight weeks in their own homes. We found that participants who prefer the social robot have a higher affinity for technology interaction (ATI) score and are more likely to use assistance systems in their daily lives, while participants with a slightly lower ATI score prefer the virtual agent. Participants cited more personality and an interest in robots as reasons for the robot preference, and space and flexibility as reasons to prefer the virtual agent. These results underscore the importance of a personalized introduction of social technologies for health monitoring into the daily lives of older adults.